| Metric | 2022/23 |
|---|---|
| Homes at EPC C or above | 87% |
| CO2 emissions (Scope 1, 2 and 3) | 11,765t |
| Market-social differential | 54% |
| Number of affordable homes completed | 1,265 |
| of which were social rent homes | 554 (44%) |
| Customer advocacy | 83% |
| Board and executive male to female ratio | 9:4 |
| Gender pay gap | 6.50% |
| Ethnicity pay gap | 4.40% |
| Fire safety compliance | 100% |
| Gas safety compliance | 99.99% |
| Homes meeting the Decent Homes Standard | 99.99% |
| Complaints upheld by the Housing Ombudsman | 9 |
| Adverse regulatory findings | 0 |
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Table notes:
- There was one expired gas certificate at 31 March 2023 which has now been validated.
- No adverse or severe maladministrations identified by the Housing Ombudsman